Bad Reviews Lose You Clients

Negative review removal/defense is a myth. Don’t waste money chasing bad reviews. Our unique and repeatable approach will quickly restore your company’s reputation without trying to remove bad reviews

We believe in hard work and experience, not a fancy SaaS platform (Software as a service).

Reputation Rescue

Quickly Salvage our clients' reputation through our unique ORO approach.

Complaint Overhaul

Real-time assessment and handling of ALL online complaints, including Google, BBB, Yelp and Facebook.

Reputation Reboot

Full array of reputation and marketing services to boost our clients' online presence and credibility.

Lead Stampede

Out-of-the-box lead generation support uncommon to most industries.

our expertise

Created by REAL business owners FOR business owners

Our services were created by owners of large and small businesses who unknowingly became experts in online reputation.

Our founders were the victims of online harassment from clients and competitors alike and wasted a lot of money on reputation repair and empty promises.

Bringing this knowledge and expertise to our clients, we make sure to only offer services that bring real value and that make sense financially. 

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Years Of Experience

Our team has over 25 real years in personal and corporate business experience.

$ 900000 +

Money Not Wasted

Our team has saved our clients millions of dollars in otherwise wasted and unnecessary business services.

Industries We Serve

We know your clients, no matter what industry

Yes, we know this is a big statement and we don’t take it lightly. However, most complainers share characteristics. For instance, most of the loudest voices paid you the least. So, while we understand every industry is different, our unique process can be applied to all.

Financial Services

The stress of financial matters produces client’s unrealistic expectations in resolution and communication

Legal Services

Complaints in the legal sector can be tricky. Owners/Attorneys often must tiptoe around complaints. We can be your complaint arbitrator

Hospitality

Home to the most vocal complainers, the hospitality industry gets riddled with unrealistic and unfair reviews.

Trades People

Trades people’s clients are tricky because of unreasonable expectations of presumed, permanent solutions to problems

Retail

Heavy competition in the retail industry often leads to fake and negative reviews that have a lasting effect on the business

Home Business

Whether a mom and pop store, or selling from home, no matter the industry or the size, we can help to improve your image

Testimonials

Why Your Business Should Be Our Business.

‘I was skeptical about hiring a second reputation firm since they all seem to be offering the same thing. Rep MD was different. They didn’t try to sell me a monthly package subscription. I told them my issue, they fixed it. I would recommend them for sure.”
Michael Forde

CEO

“Todd and his crew were great. I hired them to help with google reviews and now they help me with a lot of my lead gen. He is a non-alarmist straight shooter which I really appreciate.”
Mitchell Agnew

Vice President